Meeting/Relationship Building Quiz

Meeting/Relationship Building Quiz

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Question 1 of 3
1. Question
When chatting with a client for the first time, what is the most important aim for that first contact?
- a) To sort out all of their problems or concerns.
- b) To build trust and a sense of connection.
- c) To spend time talking about yourself.
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Question 2 of 3
2. Question
Which of the following would be a good question to ask a client when first contacting them?
- a) “So, can you tell me about your health journey?”
- b) “So, how many years have you had depression?”
- c) “How did you feel when that happened to you?”
- d) “Do you mind if we finish this now? I’ve got a TV programme to watch!”
- e) Both a & c.
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Question 3 of 3
3. Question
Which of these should you NOT do about patient data safety and privacy?
- a) Talk to your client loudly on the phone in a crowded area.
- b) Print out materials about your client and leave them around your home.
- c) Talk to friends and family about your client.
- d) Leave your computer open with details of your client on the screen.
- e) All of the above.
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