NI Patient Advocacy Final Assessment

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Part One: This is Joe

This is Joe. Joe is a 31 year old man who has been off work for the last twelve months due to an injury sustained at work. During this time his mood has been low and his GP has put him on anti-depressants, although to everyone he seems to be a positive and cheerful person. He actually thinks the anti-depressants are the wrong ones for him but he doesn’t know what to do about that. He is currently  going through a divorce (because of the financial strain the family has been experiencing due to his job loss) and Joe is living at the family home with his elderly parents – who he is helping with groceries and support because they are in COVID-19 lockdown due to their underlying help issues. He has one daughter, who is just about to start Secondary school. He has come into the Peer Advocate programme because he is looking for help in terms of finding a counsellor to help him with his feelings – especially some of the traumas he feels he experienced as a child when he was sent to Boarding school by his parents. He is currently receiving work benefits and is also worried that he is being put under pressure by the Benefit Office to find a job.

Task and Response: In your first meeting, how would you introduce yourself to Joe, gain his trust and begin to put together a programme of how you could support him as a Peer Advocate?

Part Two: A Difficult Issue

In your second meeting with Joe he tells you that he is upset because it has been a difficult last few days. He has been drinking at night in his parents house and they have threatened to throw him out if he does stop. He says that he has also stopped taking his antidepressant tablets because when he drinks and takes them he feels ‘spaced out’. When he also collected his daughter from school and brought her home to her mother, his soon to be ex wife said that she could ‘smell alcohol’ on his breath and she threatened to tell the police that he was drinking and she didn’t want him driving their daughter home from school anymore. Because of this argument with his wife, he missed his benefit office appointment and also his first appointment with his new counsellor. He tells you that he ‘feels he can’t go on anymore’ and that ‘everything seems pointless’. You also smell drink on Joe’s breath and you can see that he is playing anxiously with his car keys.

Task and Response: Write down your thoughts and ideas and actions about how you would react to this new information from Joe and how you would continue to help Joe as a Peer Advocate.

Part Three: Situation Worsens?

You receive a phone call from Joe’s parents at 3am. Joe has phoned them and told them that he is currently in hospital because he has taken an overdose. They say that Joe is dsylexic and he says that he read the dosage instructions incorrectly on his antidepressants and he has probably ‘taken too many’. His parents tell you that they are tired of helping Joe and that ‘he isn’t our problem any more’. They are phoning you because they have heard Joe mention your name and speak about you as a Peer Advocate. They mentioned to Joe that they were going to phone you and Joe said he didn’t his PA to know that he was in hospital because it was his own ‘private business’. 

Task and Response. Write down your thoughts and ideas and actions about how you would react to this new information and what you think are the next safe and sensible steps to take.

For the following question, you may select more than one response.

HHP is a:

For the following question, you may select more than one response.

Which of the following does HHP advocate for?

For the following question, you may select more than one response.

Which of the following statements is/are true?

It is the advocate’s role to:

Which of the following is NOT a skill of a PA?

Which of the following is NOT an aptitude of a PA?

When chatting with a client for the first time, what is the most important aim for that first contact?

Which of the following would be a good question to ask a client when first contacting them?

Which of these should you NOT do about patient data safety and privacy?

Which of the following is NOT a model of advocacy?

Which of the following is a recognised benefit of peer advocacy?

Which of the following is considered a limitation of peer advocacy?

What are your patient rights?

Where can I locate my rights through NHS?

Who do you contact if your rights are violated?

An ePatient is:

What are some advantages of being an informed ePatient?

When an empowered and informed ePatient works collaboratively with the healthcare team, it is called:

Which of the following best describes the definition of health literacy?

Which of the following is a general characteristic of someone with low health literacy skills?

Which of the following groups of people are most likely to have low health literacy skills?

The two main categories that most research studies fall under are:

The section of an academic paper that provides the background information for the topic at hand is which of the following?

Which of the following is NOT a question you should ask when evaluating a source for credibility?

Which of the following represents the value of Shared Patient Information?

Which of the following represents the value of Shared Patient Information?

The Open Data Portal NI is a hub of information and which of the following?

Under GDPR, the Trust or surgery has how long to respond to respond to a request in writing?

If the records are located in a hospital or a community setting, the patients can address their letter to which of the following?

With regard to accessing children’s medical records, health professionals may consider the child to have the capacity to consent even if the child is under the age of:

Front-line hospital employees are also referred t0 as:

What are acceptable items to donate to a healthcare facility?

How many ways can healthcare professionals be supported?

Staying connected with people during self-isolation means:

A good way of looking after your body is to:

Which of the following is NOT one of the several advices that can help you stay mentally well during self-isolation?

Which of the following is a typical indicator of stress?

Which of the following is important for individuals with preexisting mental health conditions to do during the pandemic?

Which of the following circumstances may worsen feelings of grief and negativity due to social restrictions in place due to COVID-19?